Patient Quality Measurement™ (PQM™)
The Compliance Team's DMEPOS patient satisfaction database subscription service is now available to all Medicare and non-Medicare provider organizations
Note: Providers accredited by The Compliance Team through our Medicare-approved Exemplary Provider® accreditation program for DMEPOS are automatically enrolled at no extra charge.
The Compliance Team's patient satisfaction reporting and benchmarking subscription service for DMEPOS is the nation's oldest (circa 1998) and largest (1.4-million surveys and counting) database repository of HIPAA-compliant patient satisfaction questionnaire results. It can be utilized by stand alone single locations as well as small and large multi-site organizations.
Subscribers are issued a unique Username and Password that allows them to utilize The Compliance Team's proprietary satisfaction questionnaires.
Or they can create their own customized surveys that better fit their business model and quality improvement needs.
The results are housed on The Compliance Team's secure web portal.
Reports can be generated on-demand in Excel spreadsheet format.
Multi-site operations have the capability to set-up (parent / child) relationships between corporate headquarters and outlying locations, or they can use a single site to collect data for all locations.
PQM™ DMEPOS Satisfaction Survey Databases
There are 5 DMEPOS centric "stock" questionnaires: Universal DMEPOS; Diabetic Supplies; Repair and Maintenance; Clinical Orthopedic; and Non-clinical Orthopedic.
The surveys can be conducted via a phone call; a mailed paper ballot; or an in-store interview and the results can be bulk or individually uploaded.
Once the survey answers are submitted the results are automatically aggregated and benchmarked against The Compliance Team's national database.
Each questionnaire has comment blocks to document any positive or negative feedback.
PQM™ Custom Surveys
The Compliance Team PQM™ database can support customized satisfaction questionnaires; offering subscribers the same functionality enjoyed by our "stock" survey users.
Single site, 1-year subscription . . . $400. Additional sites . . . $100/year each.
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